• Logs: view sign-in activity (and download)

  Go to: OTP+ → Logs You can: Search and filter log entries See login type (e.g., SMS / Google / Apple / Form) View customer identifiers (email / phone), timestamp, IP, etc. Download logs (CSV / PDF) This is useful for support debugging and auditing customer login attempts.Few readers

• Enable and configure Social Login (Google / Apple)

  Go to: OTP+ → Settings → Social media login Turn on: Enable login via social network Then configure: Widget title (text shown above social buttons/icons) Shape and size of social icons Single color icons + choose icon color Social services toggles (enable/disable Google, Apple) Icons alignment (Left / Center / Right) Don’t forget to Save after updates.Few readers

• Before you start: Shopify compatibility (important)

  OTP+ works only with Shopify “Legacy” customer accounts (theme-based login pages). If your store uses Shopify “New customer accounts”, customers are redirected to Shopify-hosted login pages that third-party apps cannot customize. In that case, OTP+ app won’t appear on the storefront login page. How to check: Shopify Admin → Settings → Customer accounts Make sure you’re on Legacy (if available) (https://storage.crisp.chat/users/helpdesk/website/-/b/0/e/f/b0ef3e9d16ff1800/image8lsb77.pngFew readers

• Customers: view customers created via OTP+

  Go to: OTP+ You can see customer entries categorized by type, such as: SMS Google Apple Form This helps to verify which login method created / last logged in a customer.Few readers

• Enable Login via SMS (OTP)

  Go to: OTP+ → Settings → Login via SMS Turn on: Enable login via SMS Once enabled, you can configure: Phone number field & verification texts Buttons and link Tip: Always Save after making changes.Few readers

• Enable the Theme App Extension (required)

  OTP+ needs the Theme App Extension (App Embed) enabled on your live theme. In the app, go to: OTP+ → Installation Follow the steps shown there: Click Theme Settings (opens Shopify Theme Editor) Go to App embeds Enable the OTP+ embed (example: social-login-extension / social-login-app) Click Save in the theme editorFew readers

• Customize the Login UI (Layout)

  Go to: OTP+ → Settings → Layout → Login Field Customization You can configure the widget look and feel, such as: Background color Font color Font size Border radius Width Button styling (font size, radius, background color) Preview (helps confirm your design before saving) This section controls the appearance of OTP+/login elements on your storefront login page. (https://storage.crisp.chat/users/helpdesk/website/-/b/0/e/f/b0ef3e9d16ff1800/screenshot-from-2026-03-18-17-15harlFew readers