Articles on: Access management

Block specific IP address

If you want to block a specific visitor from accessing your store, you can add their IP address to the Blacklist. This ensures that anyone using that IP will be automatically denied access.


When to Use IP Blacklisting

You may want to block an IP if:

  • You’ve detected suspicious or fraudulent activity.
  • A visitor is repeatedly attempting chargebacks, spam, or abuse.
  • You want to prevent access from a known unwanted source.


Steps to Add an IP to the Blacklist


  1. Log in to your Shopify Admin

Go to your Shopify Admin dashboard.

  1. Open the App

Navigate to Apps → Securify – Block IP & Country.

  1. Go to IP Management

From the app’s top navigation bar, click IP Management.

  1. Find Enter IP to restrict form on the page
  2. Add the IP Address
    • Enter the IP address you want to block into the field provided.
    • Example: 192.168.1.1.
  1. Save the IP

Click Restrict IP. The IP will now appear in your Blacklist table.


What Happens Next?

  • Visitors using that IP will be denied access to your store immediately.
  • Blocked attempts will still appear in Visitor Intelligence and Blocked Visitors Logs.
  • You can remove or edit entries at any time in the Blacklist IPs section.


Frequently Asked Questions

Can I add multiple IPs at once?

Yes. For multiple IPs, use the Bulk Add option in the IP Management tab.

Can I block a range of IPs?

Yes. CIDR format is supported for blocking ranges (e.g., 192.168.0.0/24).

What if I accidentally block the wrong IP?

You can remove it anytime by going to IP Management → Blacklist IPs and deleting the entry.


✅ Tip: Keep your blacklist updated regularly by reviewing your Visitor Logs for suspicious activity.

Updated on: 22/08/2025

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